Privacy Policy
This Privacy Policy explains how Community Reform Network (CRN) collects, uses, shares, and protects personal information when you visit our website, contact us, join our network, donate, or submit a report/concern.
Thank you for reading this post, don't forget to subscribe!1) Who We Are
Data controller information and contact route for privacy enquiries.
Organisation
Community Reform Network (CRN) (“CRN”, “we”, “us”, “our”) is an advocacy and social justice network working on human rights, governance, civic education, and policy reform.
Privacy contact
Email: info@refromersgroup.org
Address: 86-90 Paul Street,London ,EC2A 4NE,UK
2) Information We Collect
We only collect what we need to run the website, respond to you, and deliver CRN activities responsibly.
Forms & messages
Name, email, phone number, message content, volunteer details, partner enquiries, and any information you submit through our forms.
Payments
Donations are typically processed by third-party payment providers. We do not aim to store full payment card details on our servers.
Website usage
Device/browser type, pages visited, approximate location (IP-based), and basic analytics where enabled to improve performance and security.
3) Sensitive Reports and Safety
Some reports may include sensitive personal information. We handle these with additional care.
Minimisation & confidentiality
We encourage you to share only what is necessary. Where safety is a concern, we may advise anonymisation and safer channels.
Safeguarding & do-no-harm
CRN applies safeguarding rules and consent standards when handling stories, images, and case information—especially involving vulnerable persons.
4) How We Use Your Information
We use personal data for legitimate advocacy operations and website functionality.
Respond to you
To reply to messages, partnership requests, volunteer applications, and general enquiries.
Deliver CRN services
To organise events, campaigns, civic education, and coordinate community participation safely and effectively.
Improve and protect
To maintain site security, prevent abuse, troubleshoot issues, and improve content quality and accessibility.
5) Legal Basis
Choose the legal basis that fits your jurisdiction and activities.
Depending on your location and applicable law (e.g., GDPR/UK GDPR or other data protection laws), CRN may process personal data on one or more bases: (a) consent (e.g., newsletter subscription), (b) legitimate interests (e.g., basic analytics, security), (c) performance of a request/arrangement (e.g., responding to an enquiry), or (d) legal obligation (where applicable).
6) Sharing and Disclosure
We do not sell personal data. We share only when necessary and appropriate.
Service providers
We may share limited data with trusted providers that help run the website, email, forms, analytics, or payment processing—under appropriate safeguards.
Legal / safeguarding needs
We may disclose information if required by law, to protect rights/safety, or to address serious safeguarding risks—using the minimum necessary information.
7) Data Retention
We keep personal data only as long as needed for its purpose, then delete or anonymise where feasible.
Retention depends on the nature of the data (general enquiries vs. reporting/safeguarding matters vs. donations). Where sensitive reports are involved, CRN may retain records longer to support accountability, follow-up actions, or safeguarding requirements, subject to legal limits and risk assessment.
8) Your Rights
You may have rights to access, correct, delete, or restrict the processing of your personal data.
Access
Request a copy of the personal information we hold about you (subject to safety/legal limits).
Correction
Ask us to correct inaccurate or incomplete personal data.
Deletion / objection
Request deletion or object to processing in certain circumstances, considering safeguarding and legal obligations.
9) Cookies
Cookies help the site work, remember preferences, and improve performance.
Our website may use essential cookies for functionality, plus optional functional/analytics cookies depending on your consent settings. You can manage cookies in your browser and, where enabled, through the cookie consent tool.
10) Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will be posted on this page.
Last updated: 13.03.2026
